We offer four types of support. We offer both an Automated Ticket System for the fastest support and a  Online Self-Help Center,  Email support@sliplink.net  and telephone support (916)448-8099 or (916)488-3300 if you receive voicemail please state your site name or dialup account username or domain name  and give a description of the problem and PLEASE give your E-Mail address and  telephone number.  Your E-MAIL will be used for response if your do not request verbal contact.